New Client Process

From the very first phone call, those who are seeking home care in Bismarck/Mandan, Fargo and the surrounding areas will get the answers they need to make good decisions, and the empathy and compassion they desire while maneuvering through an often-overwhelming experience. We understand firsthand how difficult it can be to get answers to the many questions that arise, and we strive to provide the resources and assistance you can trust. Contact us online or call us at (877) 691-0015 to learn more.

What You Can Expect When You Contact Us:

For Home Care Services

  1. All of our home care services begin with a complimentary in-home consultation by one of our registered nurses, during which we’ll get to know more about the challenges you’re facing, assess the safety of the home environment and review pricing and payment options.
  2. We then create a personalized plan of care that outlines the solutions we suggest to best help a client live life to the fullest.
  3. Once a care plan is agreed upon, we carefully match the client with appropriate care personnel based on individual needs and preferences.
  4. We offer clients and families free access to our online Family Room which allows them the opportunity to see schedules, caregiver tasks and care logs, caregiver notes as well as comments and invoices.
  5. Finally, we monitor and update the care plan on an ongoing basis, to ensure needs are met immediately, and also proactively addressed as needs change in the future.

For Private Nursing Services

  1. You or your healthcare provider/social worker contact Dakota Home Care to let us know about your needs. We will complete a Release of Information form, allowing us to speak with your medical team.
  2. We will work with your medical provider and insurance company to find out how many hours of nursing care you qualify for.
  3. One of our nurse case managers works with your family and medical team to coordinate discharge to home (if hospitalized) and admission to in‑home nursing care, meanwhile finding nurses who will visit your home on a consistent basis.
  4. An individualized care plan is created and nursing care begins.
  5. We are here to provide the answers you need to make informed decisions and the empathy and compassion you deserve while navigating an often-overwhelming experience.
Young toddler with family

Private Nursing Care

Senior client with home health aide

Home Health Aid Services

Caregiver handing flowers to senior client

Memory Care

Caregiver visiting with a happy senior client

Comfort Care

Caregiver meeting new client

New Client Process

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Veteran Care