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Happy Clients

Care That Feels Like Family

We believe that those we serve deserve our utmost respect and honor, and we are deeply grateful for the opportunity to make a difference in their lives.

Treating the people we serve with the same respect and compassion we extend to our own loved ones, and offering the highly skilled and compassionate elder care services that address both non-medical and medical needs at home, resonating with families and assuring them that our home care services are not simply “a job” to us; they’re a way of life. 

Best of Home Care Provider of Choice 2023Home Care Pulse, a third-party customer satisfaction measurement firm, has confirmed our commitment to excellence by designating us as a Best of Home Care – Provider of Choice in 2023. This award is achieved through independent satisfaction surveys of our clients, and provides families with peace of mind in knowing their loved ones are receiving the highest possible quality of care.

We know that hearing about the real-life experiences of those in a similar circumstance to yours is paramount, which is why we’re pleased to provide just some of the many glowing comments we receive on an ongoing basis from our in-home elder care clients and their families. 

Read on for some of their stories; and contact us at (877) 691-0015 to let us be part of your story as well.

Review Us

Dakota Home Care has great people to work with — they are experienced. They have been there for anything we are in need of. The caregivers relate very well to their clients and they have been able to make switches when necessary and are very accommodating. They are great communicators that lead to great care.

– Mike S.

I used Dakota Home Care when I had surgery. The nurse came home with me when I got back and then she came the next morning. I liked that she came home with me and set up the IV and she was very caring and personable. One thing she did well was set everything up nicely and made sure I could contact her at any time. I appreciated that she was so caring.

– P.B.

Dakota Home Care has great staff who can relate well with my mom. They can get her to shower when she doesn’t want to and she enjoys it when they are here.

– Jeff B.

"The caregivers at Dakota Home Care are so warm, conversational and willing to help with anything we ask. Dad is eager to teach them some games he enjoys playing and so when they don’t have a task to complete, they enjoy spending time playing games, watching tv or just visiting. Dad even taught his caregiver how to bake a cake so this helps keep him active as well as doing something he enjoys. Dad’s apartment looks so nice as each caregiver has tackled our suggestion of tasks whole heartedly and it has truly given our family some relief. It is nice having the caregivers checking to make sure he is drinking his water, taking his medications, doing exercises and mainly staying awake during the shifts. This enables dad to sleep less during the day because he isn’t bored or lonesome and consequently has a better nighttime sleep pattern.

All in all, I believe this is a great service and it provides him the assistance he needs. We are so grateful for Dakota Home Care’s staff who bring some joy to dad’s life."

– L.E.

"When searching for a home care agency, Dakota Home Care provided very thorough information. From the onset of services, staff have been knowledgeable, professional, dedicated to meeting Mom’s needs and have provided excellent communication with family and the facility staff.

Since I live several hours away, I find the electronic care log to be a wonderful way to stay up to date about who her caregivers are and the daily care they are providing. It is very reassuring that Mom is in good hands. I also receive weekly email updates and have an easy way to ask questions or provide information as needs change.

During this challenging time, Dakota Home Care quickly adapted scheduling to meet the changing facility rules, making a seamless transition. I’ve relied on Dakota Home Care to purchase groceries, and appreciated their suggestions for adaptive equipment, supplies, additional clothing or more talking books.

I’ve talked with individual caregivers during phone calls with Mom, sometimes asking questions related to her needs or to tell them where additional supplies are located in the apartment. It is obvious they are caring people, are making sure Mom’s needs are being met, and are interested in her as a person. I’m very impressed with the teamwork provided by Dakota Home Care and the quality of care Mom is receiving."

– P.P.
"To the wonderful staff and caregivers at Dakota Home Care: There really aren’t words to adequately thank you for the coordination and care you provided our special mom these past few years. You allowed us to fulfill her wish of staying in her home, even though her health was waning. Thanks, and blessings to each of you as you go on provide your care and service to other families. We will never forget your kindness."
– The Tompkins Family
"I am overwhelmingly pleased with the caregivers you provided us with. Katelyn was especially phenomenal. Thank you!!!"
– Penni R.
"I can't say enough about the wonderful care I received. I wish I could remember the nurse's name that cared for me, but she was incredible. She was kind, caring, and very receptive to any questions and concerns my family had while she visited. My daughter, especially, since she is in nursing school, had many questions. The nurse was patient and was very willing to explain everything to her. I would definitely recommend this opportunity to other people if it is an option for them. There is nothing like being in your own home and in your own bed. Also, the cost is significantly less than a night's stay in the hospital. I could not have had a better experience. Thank you!"
– Pam S.
"I certainly appreciate how easy it is to work with Dakota Home Care for my caregiver needs. They try so hard to match caregivers to help me and make me feel comfortable."
– Terryl J.
"Dakota Home Care was absolutely wonderful! They helped us fulfill my mother-in-law’s last wishes of being home when she passed away. They helped us navigate the level of care needed and what to expect, and they worked well with hospice. The individual staff were all excellent, compassionate and caring experts. There were so many details to think about that it was overwhelming at first. Though she could not talk, the smile on my mother-in-law’s face as she realized she was home in her own bed is something I will never ever forget! We cannot say enough praise for our Dakota Home Care experience. They made a difficult passage of life bearable. Words can’t express our gratefulness!"
– J. J.
"As the son living 200+ miles away from elderly parents who want to remain in their own home, Dakota Home Care has provided the solution. 24-hour care has given us great comfort and relief knowing my parents are safe and cared for; round-the-clock nursing care, weekly updates and knowing help is just a phone call away."
– James K.
"The caregivers are competent and compassionate. Highly recommend this company."
– Michaela A.
"Dakota Home Care communicates frequently with me and with my loved one's assisted living community so we can all partner together in caring for my loved one. Every caregiver has been friendly, respectful, and very proficient at what they do."
– Chandra H.
"Thank you all so much on behalf of our family for your services that were provided for end-of-life care for my dad. It was a blessing to have all of your help in that time, and we truly appreciate it. We hope your business flourishes because it is a great one. Huge difference maker! God bless you all!"
– Pat and Trina G. and Family
"Need a ride? Call Dakota Home Care for help. Transportation is available for medical needs. If you can’t drive or you need a driver for medical procedures, help is available. When I called, they were friendly, efficient, and got me to and from the appointment."
– Leola A.
"It was a very emotional time for us as a family when my dad reached the point of dementia taking over his life, and was moved to memory care. Then he fell and needed more help 24/7 because of some additional health issues the current facility was not able to meet. Dakota Home Care was recommended. What an answer to prayer! They are caring, compassionate, reliable, go the extra mile, and always are thinking ahead to the next step to meet his needs in this hard journey. Because of the online patient care "family room" that keeps me up to date with my dad's day, I see right away if he's eating, sleeping, etc. or having a tough time so changes need to be made. The caregiver's/case worker's updates by email and phone with recommendations for the next steps are invaluable and give peace of mind. Highly recommend this wonderful organization!"
– Lorie P.

Dakota Home Care Employee of the Month

Have you had an impactful experience with one of our staff caregivers? If so, please consider nominating him or her to be a Dakota Home Care employee of the month! We value all of our caregivers and want to properly recognize the hard work, dedication and care they each provide.

Nominate a Team Member today!

Contact our elder care experts at (701) 663-5373 to learn more about how we can help with a customized solution to the challenges you’re facing.

Need help? Please call us now, or we can call you.