Care That Feels Like Family
We believe that those we serve deserve our utmost respect and honor, and we are deeply grateful for the opportunity to make a difference in their lives.
Treating the people we serve with the same respect and compassion we extend to our own loved ones, and offering the highly skilled and compassionate care that addresses both non-medical and medical needs at home, resonates with families and assures them that our home care services are not simply “a job” to us; they’re a way of life.
We know that hearing about the real-life experiences of those in a similar circumstance to yours is paramount, which is why we’re pleased to provide just some of the many glowing comments we receive on an ongoing basis from our in-home care clients and their families.
Read on for some of their stories; and contact us to let us be part of your story as well.
"When searching for a home care agency, Dakota Home Care provided very thorough information. From the onset of services, staff have been knowledgeable, professional, dedicated to meeting Mom’s needs and have provided excellent communication with family and the facility staff.
Since I live several hours away, I find the electronic care log to be a wonderful way to stay up to date about who her caregivers are and the daily care they are providing. It is very reassuring that Mom is in good hands. I also receive weekly email updates and have an easy way to ask questions or provide information as needs change.
During this challenging time, Dakota Home Care quickly adapted scheduling to meet the changing facility rules, making a seamless transition. I’ve relied on Dakota Home Care to purchase groceries, and appreciated their suggestions for adaptive equipment, supplies, additional clothing or more talking books.
I’ve talked with individual caregivers during phone calls with Mom, sometimes asking questions related to her needs or to tell them where additional supplies are located in the apartment. It is obvious they are caring people, are making sure Mom’s needs are being met, and are interested in her as a person. I’m very impressed with the teamwork provided by Dakota Home Care and the quality of care Mom is receiving."